Lynne has worked for us for years and has been instrumental in helping us to navigate through two re-organizations.  She quickly builds rapport and gains the trust of employees at all levels so is able to get to the heart of issues.  She is also able to package the issues in a non-threatening way in order to drive effective resolution. Being an international location with 43 nationalities, it's essential to understand the cultural dynamics that come to play organizationally.  Lynne is exceptional at understanding the cultural drivers, sifting through the root issues, then packaging them in a way that is amenable to all parties.

Director, Human Resources, Empire Southwest, Mesa, Arizona

Lynne is very open and transparent about her self-knowledge and is vulnerable in discussing her own path in learning and development.  She brings forth ideas and insight gained from her own reading, discovery and experiences and shares new information and thoughts each time we have a discussion. Lynne is very receptive to feedback and each time our interaction relates to her serving our needs as a client she earnestly requests constructive criticism in order to better her performance. As stated earlier, Lynne is constantly reading, studying, networking with other professionals as a lifelong learner and to ensure her own growth and development.  She frequently shares ideas from a book she is reading, she offers suggestions based on new material she has studied and offers her own experiences from trying methods she has learned from her own development research. Lynne is very committed to development and growth of others.  Last year she conducted training courses for a few groups of employees at my company.  She went beyond the scope of the assignment and met afterward with key management to share insights she gained from the participants that were an indicator of ongoing development needs.  From that initial training work Lynne is helping us to form a leadership development core team to promote growth and advancement across functional silos.  In addition, a few participants in Lynne’s “Making Great Leaders” Covey Workshop that she performed appeared to need additional counsel and advice on their development plans.  Lynne was not paid to perform any additional consulting with these individuals, but she offered her time in follow-up teleconferences to help them fine-tune their individual development plans.

Vice President, Operations, Occidental Petroleum, Muscat, Oman

Lynne has helped work with my teams several times, both in the U.S. and overseas.  One of her best attributes is her enthusiasm and energy which helps to ensure that all the participants in her seminar/workshop remain engaged (or become engaged if they are reluctant to do so in the beginning).  This energy has worked in both U.S. and international locations: a good testament of her ability to get people involved and still maintain cultural sensitivities.  She is willing to challenge individuals to make commitments to change and does a great job in following up to make sure the agreed-upon changes occur.

Director, Operations, ACS, Phoenix, Arizona

I've had the opportunity to work with Lynne Brown over the past year, in a coaching/mentoring capacity.  Lynne has an innate ability to coach individuals to recognize their blind spots, while providing the tools to improve.  Her insight into group dynamics and behaviors has helped me to view issues from a different perspective.  This experience has enhanced both my personal and business growth.

Myers-Briggs Workshop Participant, Hospital and Clinic, Scottsdale, Arizona

Lynne’s enthusiastic, passionate presentation made the class so much fun and I particularly enjoyed all of the little exercises.  More importantly, I left the class with a much better understanding of myself and thus a clearer idea of what direction I'd like to take myself professionally.  I hope to use the knowledge I've gained not only personally but also in my many various interactions and relationships with other people.

Director, Community Association, DMB, Scottsdale, Arizona

Lynne is an incredible resource and facilitator to work with. Although she has completed her commitment to our team, she still continues to be a great support system, which clearly demonstrates her ability to connect and build valuable relationships with her clients.   She ensured great care and attention to understand individual team member needs, and provide appropriate tools to empower us to bring forth positive change.  Her ability to navigate the team to awareness, while building mutual respect and appreciation for one another is admirable.  Leveraging Lynne’s incredible knowledge and leadership skills was one of the best investments that our team has made. Our team dynamics have improved significantly based on Lynne's ability to provide insight and coaching to build a high-performing, cohesive team.  Lynne's facilitation abilities are impeccable.

Former Leader, Organization Development, Occidental Petroleum, Houston, Texas

Lynne is highly regarded in Oxy for her excellent facilitation and coaching skills.  From the many leadership and team building programs she has conducted over the past 12 years, she has developed strong relationships with many of the Oxy leaders.  She develops a trusting relationship with people, and as a result, many have contacted her for follow-up coaching.  She also provided team coaching for the teams to continue their work – she does not see her work as an event, but a process of continuous development.  And she is very strategic and results oriented, connecting the development process to the strategic direction of the group.  She truly lives out her mission of “every voice is heard”, and any work she does, she engages people to ensure that all voices are heard.  Because of this, she gets groups to a much deeper level, dealing with difficult issues that are often suppressed and people are afraid to discuss.  She creates that kind of climate first where people understand and value each other and their differences, and then facilitates dialogue where people truly listen to each other to work out difficult issues. 

Regarding self-knowledge and self-reflection, she operates under the principle of “self as instrument”.  She is excellent at debriefing every intervention to examine what worked, what she could do differently to improve, and is open to feedback from others. She is a ferocious reader and is great at integrating examples into her work.  Besides getting her Masters in Organization Development, she continually takes advantage of development opportunities to stretch her in the field of OD.  Some of these include NTL programs, Franklin Covey certifications, and spiritual retreats. Her work in the Middle East and Latin America created great cultural learning opportunities.  Development is a passion of hers.  When she facilitates, she shares this passion by role modeling the process that leaders can use working with their teams. 

One of Lynne’s greatest strength is to be in the moment with a group (or individual).  She deals with the “here-and-now”, what’s happening in the room, vs. wedding herself to a structured agenda.  Her understanding of group dynamics and the trust that she creates with a group allows this kind of exploration of deeper issues.

I work best with people who share the following traits:

1. You are willing to align your team with the company culture and goals.
2. You are committed to becoming a leader and learning more about yourself in the process.
3. You believe that success comes through "the voices of your employees," not just the voices of a select few.
4. You believe that people "own what they help to create."
5. You believe in "going slow to go fast." Lasting cultural change does not occur overnight -- it takes time, and discipline, and relentless execution!
6. You are willing to step out of your comfort zone. In order to grow, you need to try on new thoughts, beliefs, and behaviors.