Teachable Moments
"Teachable Moments" showcases
some of my favorite excerpts from books that I have read or the latest on
leadership trends. Keep checking back regularly for updates!
Feedback
is the "breakfast of champions."
Without feedback, you won't be
aware of your blind spots
you won't know what to focus on for
improvement
you may be "the emperor with no clothes." Unfortunately, most
leaders don't have much of an opportunity to receive candid feedback
simply because they are in the "powerful" leadership role. In Marshall
Goldsmith's newest book, What Got You Here Won't Get You There,
he offers up some valuable tips for you in asking for feedback from others,
receiving feedback from others, observing feedback from others, and listening
to yourself. Keep these in mind in order to learn more about yourself as a
leader.
When asking for feedback
When
asking others for their feedback, ask them to let go of the past (people see
others through filters that have been formed through past experiences. Unless
people realize this and let these filters go, new behaviors may not be
recognized.) Ask them to tell you the truth. Ask them to be supportive and
helpful with you to do better, not cynical or negative. Ask them to also pick
something to improve upon themselves--so everyone is focused more on improving
rather than judging.
When receiving feedback
Stop asking
for feedback and then expressing your opinion (which usually ends up defensive
or argumentative). Ask, "How can I do better?" Solicit their advice rather than
their criticism. Make sure the feedback is directed towards the future rather
than obsessed with the negative past. Let them know you plan to act on the
feedback. Then act on it and "advertise" every time you do.
It is a whole lot easier to see our problems
in others than it is to see them in ourselves. Even though we may be able to
deny our problems to ourselves, they may be very obvious to the people who are
observing us. How to gather your own
feedback
Make a list of people's casual remarks about you for a few
weeks
particularly humorous remarks. Also, turn the sound off. Watch how
people physically deal with you. Is their body language different than their
words? Do you see any patterns you need to improve upon in your interactions?
Listen to yourself
Watch your "self-deprecating" remarks.
Example: When someone says, "I don't have any ego invested in this," you know
immediately that the issue is all about ego. These pseudo self-deprecating
remarks-- the ones you say about yourself but don't believe--are habits of
every day communication. You should be on high alert when you hear yourself
making these remarks
they may be giving you feedback about yourself. Are
any of these remarks indications of areas for improvement for
you?
Create a culture where "every
voice is heard" - let me show you how! Contact me
today to get started.
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